top of page

Managing Expectations with Your Nanny

Writer's picture: SupernanSupernan

Updated: Feb 19

  • Start with a Written Agreement: Clearly outline work hours, duties, and policies to avoid misunderstandings. Nannies with written agreements report 42% higher job satisfaction.
  • Discuss Key Areas: Align on childcare methods, household responsibilities, and communication preferences. Dedicate 2-3 hours to this process before hiring.
  • Address Scope Creep: 80% of nannies experience added tasks beyond their role. Define boundaries for duties like laundry or grocery shopping.
  • Schedule Regular Check-ins: Monthly reviews help adjust schedules, address issues, and set goals. Use tools like shared calendars and real-time apps for daily updates.
  • Consider Agencies: Agencies provide pre-vetted candidates, ready-made contracts, and ongoing support. Families using agencies report 85% satisfaction rates.

A clear, structured approach ensures a positive nanny-parent partnership and fosters quality childcare. Ready to dive deeper? Keep reading for detailed strategies and tools.


How to Negotiate a Nanny Contract


Common Parent-Nanny Expectation Gaps

Misaligned expectations are a major issue in parent-nanny relationships. In fact, 80% of nannies report experiencing scope creep - taking on extra tasks beyond their role - while 65% of parents admit requesting additional duties not originally agreed upon [1]. These misunderstandings often arise in three main areas:


Different Views on Childcare Methods

Parents and nannies often disagree on how childcare should be handled. Here are some examples:

Parent's Approach

Nanny's Approach

Strict 30-minute daily limit on screen time

Viewing educational shows as learning tools

Preference for specific discipline methods (e.g., time-outs)

Favoring positive reinforcement techniques

Focus on structured academic activities

Emphasis on play-based learning

These differences can lead to inconsistent caregiving unless addressed early and openly.


Unclear House Rules and Tasks

One of the biggest challenges is defining the boundary between childcare and household duties. 72% of nannies report taking on tasks outside their agreed responsibilities [5], and conflicts often arise in these areas:

Child-focused tasks:

  • Tidying play areas
  • Washing children's dishes
  • Doing kids' laundry

Areas of disagreement:

  • Handling adult laundry or deep cleaning
  • Doing family grocery shopping
  • Taking care of pets

Without clear guidelines, these blurred lines can lead to frustration on both sides.


Work Hours and Schedule Changes

Unpaid overtime and unpredictable schedules are another common source of tension. A 2023 case study revealed that many nannies leave their jobs due to issues like:

  • Last-minute schedule changes
  • Unpaid extra hours
  • Irregular work hours
  • Lack of clear policies for paid time off

These recurring issues highlight the importance of creating structured agreements and maintaining open communication - topics we'll dive into in the next section.


Setting Clear Rules from Day One

A whopping 87% of families who create detailed expectation lists report feeling more satisfied with their nanny relationships [3]. The key to avoiding misunderstandings? Start with structured planning the nanny's first day.


Creating an Expectations List

Before hiring, it's essential to outline what matters most. A clear expectations list helps everyone stay on the same page. Focus on these key areas:

Priority

Area

Key Elements to Define

1.

Safety

Emergency protocols, first aid rules, contact numbers

2.

Discipline

Approved methods, boundaries, consequences

3.

Daily Schedule

Routines, activities, meal times

4.

Education

Learning activities, screen time limits

5.

House Rules

Visitors, phone use, cleaning responsibilities

"The STAR method (Situation, Task, Action, Result) helps align expectations through concrete scenarios", says Dr. Lisa Carey, a child development expert [2].

Writing Down Job Duties

Relying on verbal agreements can lead to confusion. Research from the National Domestic Workers Alliance shows that nannies with written agreements experience 42% higher job satisfaction and 28% lower turnover rates compared to those without [6].

A well-written agreement should cover:

  • Primary childcare duties
  • Work hours, overtime policies, and PTO
  • How success will be measured
  • Adjustments as the child grows

Apps like Nanny Lane and Komae make communication easier, with families reporting 30% fewer misunderstandings [7]. For example, as a child transitions to potty training, responsibilities can shift to reflect new developmental needs. Writing these changes into the agreement ensures everyone stays aligned.


Regular Check-ins and Updates

Regular check-ins help avoid misunderstandings and ensure everyone stays on the same page about childcare expectations. They build on the initial agreements made earlier and directly address issues like schedule changes or task creep [1][4].


Monthly Review Meetings

Monthly meetings provide a set time to discuss childcare progress and any new needs. For nannies placed through agencies like Supernan, these meetings often align with their standard support practices.

Focus Area

Key Discussion Points

Progress

Milestones, achievements

Logistics

Schedule updates, time-off requests

Feedback

Input from both sides

Goals

Priorities for the next month


Day-to-Day Communication

Using modern tools makes it easier to stay updated while maintaining professional boundaries:

  • Real-time apps: Track meals, naps, and activities.
  • Texts: For quick updates or urgent questions.
  • Shared calendar: Plan weekly appointments and events.
  • Daily recap: A brief summary at the end of each shift.

It's helpful to set clear response times for messages and use 'do not disturb' features during off-hours. While digital tools work great for everyday updates, more sensitive topics are best discussed face-to-face [4][5].


Working with Nanny Agencies

For families seeking extra help, nanny agencies provide organized solutions for managing expectations. These services apply professional systems to the strategies discussed earlier, making the process more structured.


Benefits of Agency Services

Agencies simplify hiring and ensure high-quality childcare by conducting thorough evaluations. Their screening process typically includes:

  • Background checks (criminal and employment)
  • Verification of childcare certifications
  • Skills assessments and reference checks
  • Health screenings

Many trusted agencies also offer live supervision options and monitoring systems, giving parents added reassurance.


Ready-Made Contracts and Ongoing Training

Agencies provide pre-drafted contracts that formalize key agreements, helping avoid potential misunderstandings. These contracts cover critical details:

Contract Component

Purpose

Work Schedule

Specific hours and days

Compensation

Salary, benefits, and overtime details

Job Duties

Clear list of responsibilities

Time-off Policies

Rules for vacation, sick days, and holidays

Termination Terms

Notice periods and severance arrangements

In addition to initial vetting, agencies often offer ongoing training for nannies. Topics covered may include:

  • Child development stages
  • Safety practices
  • Positive discipline methods
  • Age-appropriate activities
  • Professional communication skills

Although working with an agency requires an upfront investment, their structured approach helps resolve common issues like unclear job expectations or scheduling conflicts. Families report an 85% satisfaction rate with agency placements [5], thanks to their ability to match families with skilled caregivers. Added benefits like conflict resolution services and guaranteed replacements make these services appealing to many families [5].


Conclusion: Building a Strong Work Partnership

Creating a successful nanny-parent relationship relies on aligning expectations and maintaining open communication. By focusing on clear agreements, regular check-ins, and using agency resources, families can build partnerships that last.

Start with a written agreement to set expectations, but don’t stop there. Consistent communication is key. Daily updates help manage immediate concerns, while monthly reviews allow for deeper conversations about shifting needs and priorities [5].

Establishing professional boundaries is equally important. In a role that blends personal and professional aspects, sticking to agreed schedules and task definitions ensures clarity and respect [3]. This balance helps maintain a friendly yet professional working relationship.

Services like Supernan offer helpful tools and resources to guide families right from the start. Their support can make it easier to uphold professional standards and address challenges as they arise.

When expectations are clear and both sides approach the relationship with mutual respect, it creates a stable environment for quality childcare and effective collaboration [5].


FAQs


What is a typical nanny contract?

A well-drafted nanny contract helps avoid confusion by clearly documenting expectations. In fact, 78% of nannies report feeling more secure when they have a written agreement. These contracts formalize the expectations and monthly review processes we’ve discussed earlier, ensuring everyone is on the same page.

Here are some key components often included in nanny contracts:

Core Component

Details to Include

Emergency Protocol

Contact information, medical authorization

Confidentiality

Privacy rules, social media guidelines

For families in Bangalore, Supernan's templates include these elements while offering flexibility to adapt to local requirements.

Additionally, some unique clauses might cover:

  • Guidelines for nanny cam usage
  • Reimbursement for mileage during childcare-related errands

Related Blog Posts

 
 
 

Comments


bottom of page